Frequently
Asked Questions
Find quick answers to common questions about our products, installations, and maintenance
General FAQs
1. How can I prevent water leakage from bathroom fittings?
Regularly inspecting your plumbing system and fittings for leaks or corrosion is essential in preventing water damage. It’s also a good idea to schedule periodic professional checks to ensure everything is in optimal condition.
2. What should I do if my faucet or fitting is leaking?
Leaks can often be fixed by replacing worn-out gaskets or o-rings. However, if the leak persists, it may be necessary to seek professional help to identify any underlying issues.
3. Why is my water bill higher than usual? Could it be related to fittings?
A sudden increase in your water bill could be due to hidden leaks in your fittings or plumbing system. Checking for visible signs of leakage or consulting a plumber can help pinpoint the issue.
4. Are SAMSBATH fittings compatible with products from other major brands?
Yes, our products are designed to integrate seamlessly with those of other major brands, ensuring hassle-free installations.
5. How do I maintain chrome-plated bathroom fittings?
Clean them with a soft cloth, mild soap, and warm water. Avoid abrasive cleaners to maintain the chrome finish and prevent scratches.
6. Are SAMSBATH fittings suitable for both residential and commercial use?
Absolutely. Our products are designed to meet the high standards required for both residential and commercial applications.
7. Cleaning Steps for Chrome-Plated Faucets
Step 1: Gather Supplies
You’ll need a soft cloth, mild soap or detergent, warm water, white vinegar, and a toothbrush or soft-bristled brush.
Step 2: Prepare Cleaning Solution
Mix mild soap with warm water, or create a 50-50 solution of white vinegar and water.
Step 3: Clean the Faucet
Dampen a soft cloth with the solution and wipe down the faucet. Use a toothbrush or soft-bristled brush to clean hard-to-reach areas. Avoid abrasive cleaners.
Step 4: Rinse and Dry
Rinse the faucet thoroughly with clean water and dry it with a soft cloth to prevent water spots.
Dos and Don’ts:
Do:
Use mild soap, soft cloths, and warm water.
Rinse thoroughly and dry after cleaning.
Don’t:
Use abrasive cleaners.
Leave soap residue.
Product Specific FAQs
1. What materials are used in SAMSBATH fittings, and why?
We use the finest and purest form of brass, as per international standards, which serves as the base material for most of our product portfolio. Additionally, we use an appropriate grade of stainless steel, along with a perfect composition of chrome and nickel plating, to ensure a seamless mirror finish for durability and long-lasting performance.
2. Do you offer water-efficient fittings?
Yes, we offer fittings designed to reduce water usage while maintaining optimal performance, helping you save on water bills.
3. What’s the best way to clean and maintain your products?
“To clean and maintain our products, use mild soap and water for chrome fittings. Be sure to dry them thoroughly to prevent water spots, and avoid using abrasive cleaning tools or harsh chemicals.”
4. Can I install PVC waste pipes for wash basins outdoors?
Yes, SAMSBATH PVC waste pipes are suitable for outdoor use, offering flexibility and heat resistance.
5. Are stainless steel drain covers better than PVC?
Stainless steel covers are often preferred for their durability and hygiene, especially in high-traffic or moisture-prone areas.
6. Do SAMSBATH fittings come with installation instructions?
Yes, our products include installation guides to ensure smooth and easy setup for professionals.
7. How do I choose the right waste coupling?
Waste couplings are designed specifically for each application. For kitchen sinks, a ‘sink coupling’ is typically used, while wash basins require a different type. Be sure to specify the intended use when purchasing so the shopkeeper can guide you to the correct product.
Plumbing Accessories
1. Can I use Teflon tape or pipe dope when installing valves?
Yes, you can use thread sealing tape (Teflon tape) to seal the threads when installing valves, helping to prevent any potential leaks.
2. Can I install pipes outdoors?
Yes. Pipes can be installed outdoors, provided they are made of durable and weather-resistant materials such as SS 304 or PVC.
3. What is the most commonly used material for couplings?
Couplings are most commonly made from materials like stainless steel, brass, and PVC. Brass couplings are particularly popular for their durability and resistance to corrosion.
4. When should I replace the bottle trap pipe?
Bottle trap pipes are long-lasting and can typically last 1–3 years with proper care. Replace them if you notice signs of damage or wear.
5. Are these pipes suitable for hot water use?
Yes, bottle traps and pipes designed for hot water applications are compatible with both hot and cold water.
Sanitaryware Accessories
1. Can I install bottle trap on stainless steel basin?
Yes, but bottle traps are typically better suited for washbasins than kitchen sinks, as they can accumulate food residue over time.
2. Are waste couplings, drainers, and couplers the same?
No, they serve different purposes. A waste coupling connects a basin or sink to a waste pipe, a drainer includes a strainer to catch debris, and a coupler connects two pipes together.
3. What is the standard size of a waste coupling hole?
The standard size is approximately 1½ inches (38mm), though it can vary depending on the sink design.
Accessories
1. Are these tap flanges also called plumber flanges?
Yes, tap flanges are often referred to as plumber flanges. They serve as decorative covers around the base of taps or faucets.
2. Which type of flange is suitable for heavy brass taps?
Stainless steel flanges are ideal for heavy brass taps due to their strength and resistance to corrosion.
3. Should I use a flange for my kitchen tap?
If your kitchen faucet is wall-mounted, using a flange is recommended for a neat finish and to protect the wall.
Drain
1. Which is better: traditional drain covers or modern linear drain channels?
It depends on the space. For smaller bathrooms, a square or round floor drain in the corner is ideal. For larger bathrooms, linear drain channels offer a better solution.
2. Why choose stainless steel floor drain jalis over PVC?
Stainless steel is preferred for its durability, corrosion resistance, and hygienic properties.
3. What are the key features to consider for floor drains?
Drain Size and Design: Choose based on the shower layout.
Material Quality: Opt for corrosion-resistant materials like stainless steel.
Grate Style: Ensure compatibility with both aesthetics and function.
Installation Type: Select based on the shower design.
- Water Flow Rate: Ensure it’s sufficient to prevent water buildup.
Faucets
1. Why is my faucet leaking?
Common causes include leakage in spindle, worn-out gaskets or damage of O-rings. Persistent leaks may also indicate pipe corrosion.
2. How can I clean chrome-plated faucets?
Use a mild soap solution or a mixture of vinegar and water. Wipe with a soft cloth and dry thoroughly to prevent water spots.
3. Are these angle valves compatible with my plumbing system?
Yes, standard angle valves are generally compatible with most household plumbing systems.
Urinals
1. Are tile-in floor drains suitable for urinals in public restrooms?
Yes, tile-in floor drains are efficient and easy to install, especially in small spaces.
2. What is the best material for urinal drains?
Stainless steel is highly recommended for its durability and resistance to corrosion.
Warranty and Support FAQs
1. Do SAMSBATH products come with a warranty?
Yes, all SAMSBATH fittings come with a warranty. Please contact us for the specific warranty terms related to your purchase.
2. Who should I contact if I need help with installation or have an issue with a product?
For assistance, you can reach us via email at sales@samsbathfittings.com
or
call us at +91 77384 90346 / +91 77384 10180.
Customer Questions and Answers
1. Are waste coupling, drainer, and coupler the same?
No, they are not the same. A waste coupling connects the sink or basin to the waste pipe, allowing water to drain. A drainer refers to the component that includes the drain hole and may also have a strainer to catch debris. A coupler is a broader term for a device that connects two pipes or hoses together. While all play roles in the drainage system, their functions and designs differ.
2. What is the standard size of the hole for this waste coupling?
The standard size for a waste coupling hole in sinks is typically around 1½ inches (approximately 38mm) in diameter. However, this can vary depending on the sink design and brand. It’s always best to check your sink’s specifications or consult with a professional to determine the exact size needed for your setup.
3. Can I use Angle Valves outdoors?
Yes, brass angle valves are suitable for outdoor use as well.
4. Can I use Teflon tape or pipe dope when installing this valve tap?
Yes, you can and should use thread sealing tape to secure the angle valve, preventing any potential leaks.
5. Can I use Angle Valves for high-pressure systems?
Yes, these angle valves are suitable for use in high-pressure plumbing systems.
6. Which type of flange is suitable for heavy brass taps?
For heavy brass taps, stainless steel flanges are typically the best choice. Stainless steel offers strength and durability, making it capable of supporting the weight of heavier taps. Additionally, it is resistant to corrosion and tarnishing, helping maintain a polished and professional appearance over time.
7. Which is better: traditional drain covers or modern linear drain channels in showers?
It depends on the space and your specific needs. For smaller bathrooms, a square or round floor drain in the corner is ideal. For larger bathrooms, linear drain channels are the better choice.
8. Why choose stainless steel floor drain jalis over PVC drains?
Stainless steel floor drain jalis are preferred over PVC drains for their superior durability, corrosion resistance, and hygienic properties, making them a more reliable and long-lasting option for drainage solutions.
9. What are the key features to consider when choosing floor drains for bathroom showers?
Drain Size and Design: Choose a drain size and design that complements your shower layout and efficiently directs water flow.
Material Quality: Opt for corrosion-resistant materials like stainless steel for long-term durability.
Grate Style: Select a grate style that matches your bathroom’s aesthetic while ensuring efficient water drainage.
Installation Type: Consider whether to use traditional center drains or modern linear drains, depending on your shower design.
- Water Flow Rate: Ensure the floor drain supports a sufficient water flow rate to prevent water buildup and ensure quick drainage.
10. Should I use a water connection pipe or is a solid steel pipe sufficient?
For connecting hot water to appliances like dishwashers, geysers, faucets, and others, we recommend using SS (stainless steel) tubes. For other purposes, such as commode inlets or cold taps for washbasins, PVC pipes are more than sufficient.
11. Can this waste pipe be installed in any floor drain with a hole?
Yes, the diameter of the waste pipe is a standard size and will fit any regular floor drain with a hole.
12. How can I clean this pipe, considering it has spring-type flexibility?
For regular maintenance, pour a mixture of mild detergent and warm water down the washbasin to clean the pipe.
13. Is a bottle trap suitable for hot water as well?
Yes, bottle traps are suitable for both hot and cold water applications.
14. When should I change the bottle trap pipe?
Bottle trap pipes are long-lasting and can last 1–3 years with proper care and maintenance.
15. Can waste couplings be used in kitchen sinks as well?
No, this type of waste coupling is not suitable for kitchen sinks. For kitchen sinks, you need a ‘sink waste coupling,’ which is specifically designed to connect the sink’s drainage system to the waste pipes. Be sure to choose a coupling that matches the size and type of your kitchen sink.
16. What is the most commonly used material for couplings?
Waste couplings are typically made from materials like stainless steel, brass, and PVC. Brass waste couplings are the most popular due to their durability and resistance to corrosion.
17. How do I know if this angle valve is compatible with my plumbing system?
These angle valves are standard faucets designed to fit with most household plumbing systems, so you don’t need to worry about compatibility.
18. Are there different handle types for brass angle taps?
Yes, Sams offers a variety of handle and lever designs for brass angle valves.
19. Are these tap flanges also called plumber flanges?
Yes, tap flanges are often referred to as plumber flanges. This term is commonly used in the plumbing industry to describe the decorative cover around the base of a tap or faucet, which conceals the hole in the wall or basin and provides a cleaner, more finished look.
20. What is the perfect design for a tap flange?
The perfect design for a tap flange depends on the style of the tap and your personal preferences, as well as the overall aesthetic of the space. Round flanges are more traditional and typically used for standard taps, while square flanges offer a modern, contemporary look. Ultimately, the design you choose should complement the tap and seamlessly fit with your bathroom or kitchen decor.
21. Are tile-in floor drains good for small bathroom areas?
Yes, tile-in floor drains are easy to install and are ideal for small bathrooms.
22. Which is better: square or round drain cover design?
The choice between a square or round drain cover depends on personal preference and aesthetic compatibility with your space. Both designs effectively serve their drainage purpose.
23. Can the connection pipe from SAMS be used in the kitchen for sink geysers?
Yes, the connection pipe from SAMS can be used for sink geysers in the kitchen. However, we recommend using SS 304 connection pipes for geysers, as they are more durable and better suited for high-temperature applications.
24. Can I install this pipe outdoors?
Yes, this pipe is suitable for outdoor installation.
25. Is it good to use a PVC waste pipe in the washbasin?
Yes, PVC is an excellent choice for washbasin drain pipes due to its flexibility, heat resistance, smooth interiors, and low maintenance requirements.
26. What if the bottle trap pipe is broken? Do I need to buy a complete set?
No, if the pipes are broken or damaged, you can easily purchase replacement pipes from SAMS.
27. Can I use a normal steel pipe instead of this pipe?
No, you cannot. Bottle trap pipes are specifically designed to fit with bottle traps and are sized according to the basin’s length and height. Using the correct bottle trap pipe ensures easier installation.
Cleaning FAQs
1. Gather Your Cleaning Supplies
Before cleaning your chrome-plated faucet, gather the necessary supplies: a soft cloth, mild soap or detergent, warm water, white vinegar, and a toothbrush or soft-bristled brush.
2. Clean the Faucet
Dip the soft cloth into the cleaning solution and wring out the excess water. Gently wipe the entire faucet surface, paying attention to areas with stains or spots. Use the toothbrush or soft-bristled brush to clean hard-to-reach areas around the handles, spout, and aerator. Be gentle and avoid abrasive or harsh cleaners that can scratch the chrome finish.
3. Dos and Don’ts for Cleaning Chrome-Plated Faucets
- Use a soft cloth or sponge to avoid scratching the chrome surface.
- Use mild soap or detergent with warm water, or a 50-50 solution of white vinegar and water.
- Rinse the faucet thoroughly with clean water to remove any residue.
- Dry the faucet with a soft cloth to prevent water spots and streaks.
Don’t:
- Use abrasive or harsh cleaners, such as scouring pads or steel wool, which can scratch the chrome.
- Leave water or soap residue on the chrome, as it can cause discoloration or corrosion over time.
- Use bleach or ammonia-based cleaners, which can damage the chrome finish.
Conclusion:
Cleaning your chrome-plated faucet is essential to maintaining its appearance and longevity. By following these steps and keeping the dos and don’ts in mind, you can keep your faucet looking shiny and new for years to come.
4. Prepare the Cleaning Solution
Mix a few drops of mild soap or detergent in a bowl of warm water. Alternatively, you can use a 50-50 solution of white vinegar and water. Both solutions are effective for removing grime and stains from the chrome surface.
5. Rinse and Dry the Faucet
After cleaning, rinse the faucet thoroughly with clean water to remove any soap or vinegar residue. Then, wipe the entire surface dry with a clean, soft cloth, making sure to remove all water spots and streaks.
